View credit report Los Angeles

The Consumer Help Line is open between 9:00 am and 5:00 pm Monday through Friday.

If it seems appropriate that view credit report Los Angeles you file a complaint, the representative will advise you to submit a written description of the problem, along with copies (not the original documents) view credit report Los Angeles of any back-up materials you have. Via Electronic Consumer Assistance Form* *Use this form only if view credit report Los Angeles you know you have a specific complaint against a New York State chartered financial institution such as a bank, mortgage banker or broker, budget view credit report Los Angeles planner, check casher or money transmitter. If you are not sure, or if you have a view credit report Los Angeles question, please use the e-mail option below. Please view credit report Los Angeles note that this is not a secure Website view credit report Los Angeles and that information you send via e-mail could view credit report Los Angeles be compromised. Therefore, if you do not wish to proceed via the Internet, please write to us instead. Consumer Help Unit New York State Banking Department One State Street New York, NY 10004-1417 Consumer Help Unit: (212) 709-1673 New York State Banking Department 5th Floor One State Street New York, NY 10004-1417 All of the following information is required in order for us to process your complaint (check list): If you view credit report Los Angeles are contacting us via e-mail, please provide your view credit report Los Angeles complete street and internet e-mail addresses. Please note view credit report Los Angeles that anonymous complaints cannot be processed. When You Contact the Department While we try to answer as many of your questions and resolve problems view credit report Los Angeles over the phone when possible, it is often the case that in order to resolve an issue, we must send a copy of the written complaint to the person or firm you view credit report Los Angeles are complaining about therefore, the information contained in the complaint is not considered confidential. 1 free credit report per year

Resolution of complaints may require the submission of written documentation, as the Complaint Check List indicates.

We will advise you if we need additional information as we process your complaint.

Once the complaint package is complete, we will send you a confirmation of receipt of your complaint within five view credit report Los Angeles business days.

It is important to remember that view credit report Los Angeles the Banking Department does not act as the complainant's attorney. It also does not have the power to adjudicate or sit in judgment over complaints. If a dispute turns on facts that do not involve a supervised entity's violation of a specific law or regulation (such as a matter concerning a bank's exercise view credit report Los Angeles of internal policies or guidelines) the Banking Department view credit report Los Angeles may not have the authority to obtain the relief a complainant is seeking. In that case, the Banking Department will advise the complainant about other ways to pursue the complaint, such as through consulting a private attorney and/or initiating a court proceeding. Institutions not under New York State view credit report Los Angeles Jurisdiction The Banking Department does not have the authority to resolve complaints involving entities that are not under New York State jurisdiction. how to get your credit report for free Some institutions are regulated by federal government agencies.

For view credit report Los Angeles example, commercial banks having the word National or using the title N.A.

(national association) view credit report Los Angeles in their title, are organized under and subject to federal law.

Requests for information or complaints concerning these national banks should be directed to Office of the Comptroller of Currency. Savings banks and savings and loan associations having the word Federal in their name or which use the initials FSB (federal savings bank), FSA (federal savings association), FA (federal association) or FSLA (federal savings and loan association) are regulated by the Office of Thrift Supervision, a federal agency. Inquiries or complaints should be directed to Office of Thrift view credit report Los Angeles Supervision. Federally-regulated credit unions are similarly identified by view credit report Los Angeles the word federal in their name. Inquiries and complaints concerning federal credit unions should be directed to National Credit Union Administration. If the institution you are concerned with is located outside New York State or if you are unsure about view credit report Los Angeles the appropriate regulatory authority, contact the Consumer Services Division of the New York State Banking Department. Our staff will attempt to determine the view credit report Los Angeles appropriate agency to contact and your inquiry or view credit report Los Angeles complaint will be referred to that authority. If view credit report Los Angeles you have a complaint about a financial institution that is not regulated or supervised by the NYS Banking Department, we will refer you and forward your complaint to the regulator of that institution. free credit reports with scores To determine if your financial institution is supervised by the NYS Banking Department, please visit our list of institutions we supervise: http://www.banking.state.ny.us/supinst.htm If your institution is not on this list, it may be under the jurisdiction of one of the two following national bank regulators: Office of the Comptroller of the Currency Or, if your institution is not supervised by the NYS Banking Department view credit report Los Angeles or a national bank regulator, it may be under the jurisdiction of another states banking department.